00·Support

You get the people who wrote it.

There is no reseller in the middle. Questions before you buy land in the same place as tickets after, and get the same answer.

01·Channels

Where to find us.

Discord

Fastest, and where downtime gets announced first.

Join the server

Email

Billing, refunds, and anything you would rather not post in a public channel.

support@spookycheats.example

02·Tickets

What to put in it.

A message with these in it usually gets answered once. Without them we have to ask, you have to reply, and it takes all evening.

  1. 01Which game and which tier
  2. 02The email you paid with
  3. 03Your Windows version and build number
  4. 04What you expected, and what actually happened
  5. 05A screenshot or a log if you have one

03·First

Check these before you write.